Cultural Competence in Healthcare
Enhance care quality and productivity by embracing a wide range of perspectives into your healthcare strategies.
Course description
Traliant’s Cultural Competence in Healthcare training is a 20-minute course that introduces physicians, nurses and other healthcare professionals who provide patient care to the importance of cultural competence. It defines cultural competence and explains how fostering cultural awareness can enhance patient outcomes and improve the quality of care. The course equips clinicians with practical skills to effectively navigate cultural differences and deliver inclusive care to patients from diverse cultural and social backgrounds.
ONLINE TRAINING
Cultural Competence in Healthcare
Course Topics:
- What is culture?
- How cultures we come from influence our behavior
- What cultural competence in healthcare is
- How developing cultural competence can improve patient outcomes and quality in care
- How patients’ behavior may reflect differing cultural expectations and norms
- Skills to employ to provide cultural competent care:
- The BATHE model
- The LEARN model
- The Teach-back method
THE TRALIANT DIFFERENCE
Compliance you can trust.
Training you will love.
Legal expertise
Our in-house legal team monitors the latest laws, rules and regulations, so you don't have to. You can rest assured that our courses are continuously compliant.
Brilliant training
Take your training from boring to brilliant. With cinematic-quality videos produced by our Hollywood-based team, your employees will love our customizable, interactive, story-based training.
Valued partnership
Our main focus? It’s all about making your job easier. We do that with unmatched responsiveness and seamless deployment, dedicated to driving your success.
Meaningful impact
We don’t just deliver brilliant training, we help you create meaningful impact by broadening your employees' perspectives, achieving compliance and elevating culture.
COMPLIANCE EXPERTISE
Your partner in training compliance
Uniquely qualified in-house compliance team
Our exceptional in-house Compliance Advisory Team is led by Michael Johnson, Chief Strategy Officer and former U.S. Department of Justice attorney who has provided training and guidance to organizations like the Equal Employment Opportunity Commission, Google, the United Nations, and the World Bank.
Keeping you compliant, effortlessly
Keeping up with the complex web of employment laws — especially if your workforce spans multiple states — can be tricky. That’s why we offer a streamlined training solution that ensures you stay compliant with federal, state, and local regulations, so you can focus on what matters most: your team.
Simplifying your policies and handbooks
Crafting an employee handbook that meets legal standards can be daunting. Let us ease the burden. We help you navigate regulatory changes to ensure your policies and handbooks not only comply with the law but also reflect industry best practices.
What to consider when choosing Cultural Competence in Healthcare training
- Improved Patient Outcomes: Culturally competent care leads to demonstrably higher patient satisfaction scores and significantly reduced readmission rates.
- Enhanced Organizational Reputation: A commitment to diversity, equity, and inclusion strengthens employer branding, improves recruitment success, and fosters trust within the community.
- Reduced Legal and Ethical Risks: Proactive attention to cultural competence mitigates potential legal challenges related to discrimination and unequal treatment.
- Increased Employee Engagement and Satisfaction: Employees empowered to provide culturally competent care report higher job satisfaction and increased engagement.
- Improved Efficiency and Collaboration: Better communication and understanding improve team dynamics and overall workflow efficiency.
- Cultural Awareness: Understanding how culture influences health beliefs, behaviors, and communication.
- Communication Skills: Mastering strategies to overcome language barriers and cultural misunderstandings.
- Bias Recognition and Mitigation: Identifying and addressing biases to ensure fair, unbiased patient treatment.
- Practical Application: Training that includes realistic healthcare scenarios in a clinical setting and quizzes that test knowledge on applying key concepts.
- Critical Skill-Building: Training that provides guidance using the BATHE (Background, Affect, Trouble, Handling, Empathy) model to identify cultural, social, and emotional factors impacting the patient.
